Overview
We are seeking a highly organised and personable Treatment Coordinator to join our established dental practice. This is an exciting opportunity for an individual who enjoys working with people, is confident in communication, and has the ability to guide patients through their treatment journey with care and professionalism.
Responsibilities
* Conduct consultations with patients considering treatments such as Invisalign, Dental Implants, Periodontal Therapy, and other private options.
* Provide clear, reassuring explanations of treatment pathways, ensuring patients feel supported in making informed decisions.
* Manage patient enquiries and follow up via telephone and email in a timely and professional manner.
* Liaise effectively with dentists, hygienists, and administrative staff to ensure continuity of care.
* Maintain accurate records and utilise practice management software confidently.
* Act as the key driver in helping the practice achieve its KPIs, with particular responsibility for the successful conversion of consultations into treatment.
* Monitor, track, and report on KPI performance to support practice growth and ensure consistent patient engagement.
Candidate Requirements
* Excellent communication skills and the ability to build rapport with patients and colleagues.
* Strong organisational skills with the ability to prioritise tasks and work independently.
* Competent computer skills, including Microsoft packages (Outlook, Office, Teams), dental software, and CRM systems (training can be provided).
* A background in dentistry or healthcare is advantageous, though not essential.
* A professional, approachable manner with the ability to remain calm and supportive.
Benefits
* Join a friendly and supportive team environment.
* Opportunity to develop professionally with ongoing training.
* Play a key role in helping patients improve their oral health and confidence.
* Competitive salary and benefits package.
* Performance-related bonuses linked to KPI achievement and treatment conversions.
How to Apply
To apply, please submit via email to krishna@dentalwellnesscentre.co.uk:
* Your CV
* A short one-minute video introducing yourself and sharing something about your dream holiday (don’t worry – this isn’t about being formal, just about letting your personality shine!)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Dentists
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