Overview
Hotel Co 51 is a fast‑growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn and AC Hotels by Marriott. Founded in Amsterdam in 2020, it supports development and operations for new hotel openings and currently operates more than 35 properties across 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark, Poland). It is expanding into additional European strategic cities and airports. For more information, visit hotelco51.com.
MOXY Hotels™ offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy breaks the conventions of hotel stays with social public spaces such as Bar Moxy, lounge and library, as well as stylish, industrial design rooms. Moxy celebrates nonconformity, open‑mindedness and originality. Moxy is proud to participate in Marriott Bonvoy®, the global travel program of Marriott International.
Marriott International, Inc. is based in Bethesda, Maryland, USA and encompasses more than 7,500 properties under 30 leading brands spanning 132 countries and territories. The Marriott Bonvoy program offers members an extraordinary portfolio of global brands, exclusive experiences, and numerous benefits including free nights and elite status recognition.
About the Role
You’ll be delivering attentive customer‑focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and be yourself while working alongside a great team.
Responsibilities & Qualifications
* Top quality customer service
* Working as part of a great team
* First point of contact for our guests
* Answering internal & external calls
* Good knowledge of the hotel facilities and services we offer
* Dealing with general guest requests
* Available to work when the team and customer needs you
* You are flexible with working nights shifts
* Experience within the service industry
* Knowledge of hotel systems such as Opera and/or Micros
* Knowledge of Food Safety & Licensing laws
* Personal experience of travel and travel industry
* A personality assessment can be part of the recruitment process
Benefits
* Training and development opportunities
* Health Cash Plan
* Discounted room rates for you, your friends and family, at Marriott hotels worldwide
* Discount on Food & Beverages at Marriott hotels worldwide
* Enhanced Maternity/Paternity/Adoption pay
* Pension scheme
* Twenty eight holidays (annually increasing to a maximum of thirty-three holidays)
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