Our hotel Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.
As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.
Your key responsibilities Join Our Team as a Spa Therapist ! Are you passionate about wellness, beauty, and creating transformative guest experiences?
As a valued part of the Forte family, we invite you to join us as a Spa Therapist, where you will play a key role in delivering exceptional treatments and unforgettable moments for our guests.
As a valued part of the Forte family, you will:
Provide high-quality, personalized Level 3 treatments (including advanced massage, facials, and body therapies) that exceed guest expectations.
Deliver discreet, timely service with a focus on guest comfort, care, and satisfaction.
Take ownership of your role, performing consistently to the highest standards.
Maintain a clean, calm, and professional spa environment at all times.
Stay current with wellness trends and advanced spa techniques to continually enhance service delivery.
Foster meaningful guest relationships and contribute to a collaborative, supportive team atmosphere.
Who we are looking for
We are seeking an enthusiastic and dedicated Spa Therapist who is passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
A Level 3 Beauty Therapy or Spa qualification (or equivalent), with hands-on experience in delivering professional massage & facials.
A genuine passion for delivering exceptional, unrivalled 5-star service.
A positive attitude with a desire to learn, adapt, and grow within the hospitality and wellness industries.
Enthusiasm, professionalism, and a strong work ethic.
The ability to work well under pressure in a fast-paced environment while handling multiple tasks.
A talent for creating personalized, memorable experiences and fostering long-term guest loyalty.
Independence and initiative, while working effectively as part of a team and across departments.
A strong commitment to hygiene, health, and safety standards.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels - £25/€30 per night
50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Gym Membership Discounts
Enhanced Maternity & Paternity Pay
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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