Posted: 21h ago
The role
About TST GroupTST Group is an established, award-winning transport and logistics provider, delivering comprehensive haulage, logistics, and warehousing across the UK and Ireland. We've grown by getting the details right, and we're still growing. That's why we're looking for a motivated, organised Network Supervisor to join our busy team at our Ballymena headquarters.Why This Role?Every pallet that moves through our groupage network passes through your watch. As Network Supervisor, you'll run the day-to-day of the Groupage Department, making sure freight is consolidated, moved, and delivered accurately, on time, and to the standard our customers expect. You'll lead operational teams, work shoulder-to-shoulder with planners, warehouse staff, drivers, and partner carriers, and keep everything running smoothly when the pressure's on. If you're a natural organiser who thrives on keeping a busy operation in order, this one's for you.What You'll DoSupervise daily pallet network operations, making sure freight is processed accurately and efficientlyMonitor inbound and outbound pallet movements to keep service commitments on trackManage operational priorities and react quickly to changing customer and transport demandsSupport the planning and execution of trunking, collection, and delivery schedulesWork closely with the transport planning team on efficient vehicle routing and load optimisationLiaise with customers, subcontractors, and partner depots to coordinate freight movementsMonitor service performance and get ahead of delays, exceptions, and operational issuesMake sure freight movements meet customer requirements and agreed service levelsInvestigate and resolve service failures, delays, damages, shortages, and complaintsManage customer pricing structures and invoicing, keeping billing accurate and handling pricing and invoice queries with clear communicationEssential Skills and ExperiencePrevious supervisory experience in transport, logistics, freight forwarding, or groupage operationsStrong understanding of groupage freight processes and transport operationsExcellent organisational, planning, and problem-solving skillsThe ability to juggle multiple priorities in a fast-paced environmentStrong communication and interpersonal skillsConfident with transport management systems (TMS) and Microsoft OfficeWhat's In It For YouCompetitive salary based on experienceFull-time, permanent roleReal training and career development opportunitiesStaff Benefits AppSalary Sacrifice PensionThe chance to join a successful, growing company with an excellent industry reputationReady to Join Us?Send your CV to and let's get moving.Benefits:Salary sacrifice staff benefits app training career progressionWHJS1_NI
