The Into Work Advice Service provides support to people across the city who are actively seeking employment or looking to upskill; the team is able to offer support and intensive mentoring through externally funded projects, volunteering opportunities and access to free digital and work skills training courses.
The Into Work Advice Service is made up of a number of different streams including, the Gateway (job club support), Adult Mentoring, Youth Mentoring, Volunteering, Employer Liaison and Work Placement, Adult Learning, Digital Skills, Essential Skills and Quality Support
About the job
An exciting opportunity has arisen for a committed individual with proven coordination skills to join our Into Work Advice Service Team
The Engagement Coordinator will line manage a team of Community Inclusion Officers and Online Content Officer within the Into Work Advice Service. The postholder will have responsibility for submitting quarterly financial claims for externally funded projects, taking the lead for statistical submissions, monitoring against project targets and service improvement.
The postholder will liaise with local contacts, stakeholders and act as the main point of contact for referrals received. The postholder will be responsible for collating stats to share with the into work coordinator as part of the larger provision. The postholder will work other internal partners to enhance service delivery for identified client groups.
The postholder will support the Into Work Coordinator (Gateway) with the attendance at regional Community Meetings and building links with grass root community groups.
What We Are Looking For From You
Extensive experience of supervising and managing others to include coaching and supporting.
To engage with public services including local communities to plan, implement and deliver coordinated partnership activities.
To create and maintain engagement partnerships and referral processes with grass root groups.
Experience of undertaking performance management and developing shared outcomes with partner organisations.
Experience of external funded programmes and returns.
You will have the ability to develop Into Work Advice Services Social Media platforms, the Into Work website and Webchat facility.
You will provide best practice examples and case studies to promote co production activities, which assist in the monitoring and evaluation of the delivery of wider Into Work Programmes.
Experience in liaising and creating meaningful relationships with partners when providing services in their buildings
Work closely with quality & performance team to ensure accuracy and compliance of data recording in line with funding requirements.
Additional information
This post is temporary until 31/03/2026.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is part time and will work 18.5 hours per week. The pro-rata salary is £17,617 per annum.
This post is subject to Disclosure and Barring Service Enhanced checks.
The post will be required to work from a number of different locations, including Central Library Hub and other community Hub buildings.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Job Category Admin / Clerical
Department Housing & Communities
Working Pattern/Contract Type Full Time Temporary
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