Job Description
Job Opportunity: Operational Conference & Events Manager
?? Location: Prestigious 4-Star Hotel Venue - Wokingham
?? Full-Time | 45 hours per week
?? Salary: £38,000 + tips
Are you a passionate hospitality professional with a flair for flawless event execution? A leading luxury hotel venue is seeking an experienced Operational Conference & Events Manager to lead a dynamic events team and deliver unforgettable guest experiences across a variety of high-profile functions.
About the Role:
As the Operational Conference & Events Manager, you will oversee the smooth delivery of all conferences, banquets, meetings, and special events. This hands-on leadership role requires a meticulous organiser with a talent for team management, client service, and operational excellence.
Youll be the central point of contact between clients, hotel departments, and third-party vendorsensuring that every event reflects the high standards of our elegant and historic venue.
Key Responsibilities:
* Lead the daily operations of our events team to ensure seamless event execution.
* Ensure event spaces are pristine, functional, and set to specification.
* Manage AV, lighting, and technical setups in collaboration with internal and external teams.
* Recruit, train, and schedule events staff to match operational demands.
* Liaise with clients and coordinate with internal departments to meet and exceed expectations.
* Ensure compliance with health & safety and food hygiene standards.
* Monitor budgets and control costs related to staffing, equipment, and inventory.
* Gather guest feedback and implement improvements for continuous excellence.
What The Client Is Looking For:
* Proven experience in event operations within a 4- or 5-star hospitality environment.
* Strong leadership skills with a background in managing fast-paced teams.
* Exceptional communication and problem-solving abilities.
* Solid knowledge of event logistics, F&B service, and AV coordination.
* Proficiency in event management tools and Microsoft Office.
* Flexibility to work evenings, weekends, and holidays as required.
Desirable Qualifications:
* Degree or diploma in Hospitality or Event Management.
* First Aid and Health & Safety certifications.
* Awareness of sustainability practices and industry trends.
What Is Offered:
* Competitive salary + tips
* Opportunities for career development within a respected hotel group
* Staff meals, uniforms, and exclusive employee discounts
* A supportive and energetic team environment
Ready to take the lead in delivering exceptional events?
Apply now to join an award-winning venue committed to excellence in hospitality and events.
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