£25,877.80 - £28,930 (Pro Rata'd to 21 Hours)
Permanent, 21 hours per week
Buckinghamshire
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are looking for a compassionate and motivated individual to join our team, supporting people affected by alcohol and drug misuse on their recovery journey. In this role, you will provide advice, advocacy, key working support and contribute to recovery planning and case management. You will work in a person-centred way that promotes independence, wellbeing and positive outcomes, while recognising and valuing diversity and individual experiences.
This is a rewarding opportunity for someone who is passionate about supporting others and committed to delivering high quality care and support within a recovery-focused environment.
Key Duties
1. Provide advice, guidance and support to individuals accessing the service
2. Deliver key working sessions and support recovery planning
3. Assist with assessments and elements of case management as directed
4. Advocate on behalf of clients and support engagement with partner agencies and services
5. Maintain accurate records and complete all required data and documentation
6. Work in line with safeguarding, confidentiality, health & safety and organisational policies
7. Promote equality, inclusion and a client-centred approach in all aspects of service delivery
8. Support individuals to achieve positive outcomes and sustain recovery
About You
9. Ideally hold an NVQ Level 2 or 3 in Social Care, or be willing to work towards this
10. Have experience of working within policy and procedural frameworks including safeguarding and confidentiality
11. Possess strong written and verbal communication skills
12. Be organised and able to maintain accurate records and data requirements
13. Have a flexible and proactive approach to work
14. Be committed to delivering person-centred support and recognising the value of diversity and inclusion
15. Have an understanding of substance misuse, recovery approaches and the challenges individuals may face during recovery
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
16. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
17. Pension scheme with 4.5% employer contribution, matched up to 6.5%
18. Life assurance (3× annual salary)
19. Enhanced sick pay and family-friendly pay
20. Birthday leave and the option to buy up to 5 extra days’ annual leave
21. Professional fee reimbursement for relevant qualifications
22. 24/7 online GP access and Employee Assistance Programme
23. Recognition and long service awards via our and portals
24. £500 bonus
25. Cycle to Work scheme and Credit Union membership
26. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
27. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
Closing Date:
2026-05-30