Overview
Core Security Officer
Location: Thames Valley Park, Reading
Employment: Full time
Shift Pattern: 4 days on and 4 days off pattern
Pay Rate: £14 ph
Responsibilities
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To ensure that you read and adhere to the requirements detailed in the Assignment Instructions and Standard Operating Procedures.
* To fully understand the workings of the site, the current site rosters and highlight any possible shortfalls to the Security Manager.
* To be familiar with all aspects of policies and relevant legal and regulatory requirements as directed by the Operations Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, familiarising yourself with any changes.
* To be compliant with Industry and Statutory Legislation (you are required to hold a front-line licence in either Security Guarding or Door Supervision).
* To ensure a detailed handover is carried out between shifts.
* To continually strive for personal development.
* To respond to all incidents in-line with the SOPs and follow the established escalation procedures.
* Comply with legal obligations and safety requirements of the role.
* Act as an ambassador to the Client organisation, ensuring that their business is represented accordingly in all the duties you undertake.
* Continually support new initiatives and contribute to the development of the site.
* Work in a systematic, methodology and orderly way.
* Excellent communication skills essential, both written and oral.
* Smart and presentable.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately escalating any potential risks to the site.
* To maintain professional conduct during any incidents on site.
* Complete an accurate, detailed reports as soon as possible after any incident, which can then be used as part of the incident report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Mitie Control Room to report all incidents.
What we are looking for
* Previous Security Experience essential
* Security Guarding or Door Supervisor SIA License
* CCTV SIA License (desirable)
* Excellent time management
* First Aid qualification
* Customer service experience
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