Employer Royal Berkshire NHS Foundation Trust Employer type NHS Site Royal Berkshire Hospital Town Reading Salary £24,465 per annum, pro rata for part time candidates Salary period Yearly Closing 06/11/2025 23:59
Emergency Department Data Quality Support
Band 2
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We areCompassionate in our thoughts, words and actions
We areAspirational and have a true desire to be dynamic and to innovate
We areResourceful and responsible in the way we work and live
We areExcellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
The post holder will be responsible for supporting the effective and efficient data quality service to the Emergency Department. This will include reviewing medical, intervention and procedural terminology and other clinical information from the Emergency Department System and assign the appropriate diagnostic, intervention and procedure codes. The role will assist the Trust to meet both its business and clinical information requirements and improve the quality of the discharge information for both the patient and GP.
Main duties of the job
* Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
* Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
* Seek advice from clinicians where necessary to translate cases where information is not always clear
* Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
* Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
* Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
* Cover for fellow colleagues as and when required.
* Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
* Be aware and open to translating information of a distressing nature
* Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
* Maintain databases and/or departmental spreadsheets
* Ensure data quality and accuracy of any information entered into information systems is maintained
Working for our organisation
In 2016, we updated our Trust vision and values, working with colleagues around the Trust. Our vision is to provide 'Seamless Excellence in Health Care Delivery and Outcomes'; underpinning this are our values - CARE: Compassion, Aspiration, Resourceful and Excellence. You can read more about these on the Strategy pages.
Detailed job description and main responsibilities
* Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
* Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
* Seek advice from clinicians where necessary to translate cases where information is not always clear
* Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
* Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
* Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
* Cover for fellow colleagues as and when required.
* Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
* Be aware and open to translating information of a distressing nature
* Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
* Maintain databases and/or departmental spreadsheets
* Ensure data quality and accuracy of any information entered into information systems is maintained
Person specification
interview
* • NVQ Level 2 in Business Administration or acquired equivalent experience
* level 4 in business administration, GCSE English and math
interview
* • Accurate & methodical in approach, with effective problem-solving ability
interview
* • IM&T qualification (European Computer Driving Licence or equivalent)
* • High level knowledge of NHS computer systems
Experience
* • Experience of confidential data input, to work accurately in a timely manner
* • Awareness of NHS initiatives with an impact on data quality
We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.
* Flexible working opportunities and a strong emphasis on your work, life balance
* Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
* Employee Assistance Programme
* Money Advice Service
* Generous maternity, paternity and adoption leave for eligible staff
* On-site nursery (based at RBH)
* Full educational library services
* Cycle to work scheme, lockable storage for cycles
* Bus to work scheme
* Excellent rail and bus links
* A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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