We are seeking a hardworking and dedicated Donation Specialist to join our friendly and enthusiastic retail team, in our flagship shop at Creekmoor. You will be the first point of contact when donations are dropped off, and so excellent communication skills and bright and happy outlook are essential to ensure this experience with Julia’s House is welcoming, friendly and positive. Working in an extremely busy and fast-paced environment, you will be an integral part of the team who are responsible for receiving and moving large volumes of donations, including deliveries of furniture, that have been donated by our customers, supporters, and contractors. This is a physically demanding role and as a significant portion of this role will involve lifting and moving goods, including furniture, to/from the shop and sort room, manual handling training will be provided. A strong work ethic, good organisational skills, the ability to apply sound judgement and be able to work under pressure, are all key skills requirements of the role. You will be expected to understand and advise donors about Gift Aid and its importance to the charity. Ideally, you will have relevant experience with excellent knowledge of health & safety in the workplace. If you want to be part of a vibrant team of individuals, dedicated to making a difference to the children and families we support, then please get in touch. This is a 30 hour per week permanent contract, based on a rota, covering shop opening hours (Monday – Sunday). You will be required to work a Saturday or Sunday each week, as weekends are often our busiest times in the sort room. Interviews will be held on a date to be agreed. About us Julia’s House is an award-winning children’s hospice charity dedicated to bringing comfort and care to families across the two counties. Each family we support is unique and so is the care we provide. When a family finds out that their child has a very serious medical condition, which is life-limiting or life-threatening, their world falls apart. Julia’s House exists to help these children and their families. The Benefits Benefit 4 Benefit 5 Benefit 6 Our mission To reach more children with life-shortening and life-threatening conditions and to set the gold standard in flexible, bespoke care that supports the whole family. Our vision For local families of life-limited and life-threatened children to be able to access the help they need, when and where they need it and for every member of the family to feel supported, valued, cherished. Our values C - Compassionate and caring We care, we go the extra mile and we treat people as individuals H - Honesty and integrity We believe in honesty and fairness. We make balanced, long-term decisions. I - It's up to all of us We work together as one team. Everyone is responsible for great teamwork and standards. L - Listen and learn We listen to understand. We seek information that will help us continually improve. D - Determined to excel We strive for excellence in everything we do. Equality & Diversity We are committed to encouraging equality and diversity among our workforce and our aim is for our workforce to be truly representative of all sections of society and our clients, and for each employee to feel respected and able to give their best. We are recognised as a Disability Confident Employer and are committed to supporting equality, diversity, and inclusion. Everyone is welcome and supported in their development at all stages in their journey with us. https://www.juliashouse.org/equality-diversity-and-inclusion Benefits 30 days annual leave plus Bank Holidays (pro-rated for part-time staff) Employee Assistance Programme (EAP) Cycle to Work Scheme Generous pension scheme (existing members of the NHS Pension Scheme may retain membership on joining Julia's House) Life Assurance scheme Free eye tests Blue Light Card scheme The Lifestyle Card scheme Concert4carers scheme Comprehensive induction Ongoing commitment to developing staff Mentoring scheme "At Julia's House, I'm treated as a whole person, rather than just a worker. Everyone across the team genuinely cares about the wellbeing of their colleagues and there's a culture of autonomy and flexibility which allows me to be my best self at work." Fundraiser “There is a real sense of community at all levels at Julia's House. The values and behaviours of all are clear to see and demonstrated day to day. People care for and recognise you as an individual, whilst genuinely value your contribution and what you bring to the team - I have been unquestionably welcomed into the whole team”. Lead Nurse Previous Next Documents