The Role
The Business Development Manager will play a key strategic role in developing and expanding our brand within the UK market. The position requires a strong understanding of American-style restaurant systems, service models, and market development strategies, combined with the ability to train, lead, and support a growing UK team.
Key Responsibilities:
* Develop and execute the business growth strategy for our American dining concept across UK markets.
* Lead the rollout of operational systems inspired by U.S. hospitality models, adapting them to local conditions.
* Work with chefs and suppliers to ensure authentic American menu development, including ingredient sourcing and presentation.
* Build supplier and brand partnerships to support future expansion and brand consistency.
* Conduct market research and feasibility analysis for new locations and concept adaptation.
* Train and mentor UK management and service teams in American-style service delivery, performance culture, and customer engagement.
* Oversee marketing and brand-building initiatives aligned with U.S. consumer branding standards.
* Manage financial forecasts, performance metrics, and business reporting for new concept rollout.
Essential Skills & Experience
* Minimum 5 years’ experience in a business development, operations, or leadership role within the American restaurant or hospitality industry.
* Strong background in American dining concepts, including experience with Upserve / Toast POS, menu design, service delivery, and operational systems.
* Proven record of managing or scaling food & beverage businesses in the U.S.markets.
* Ability to train and inspire multicultural teams to deliver a consistent, guest-focused experience.
* Exceptional organisational, communication, and leadership skills.
* Commercial acumen and ability to adapt American business systems for the UK market.
Desirable Skills
* Experience with U.S. franchise or multi-site brand development.
* Advanced Experience of U.S. POS systems, loyalty platforms, or customer metrics (e.g., Toast, Upserve).
* Previous involvement in cross-border brand localisation or concept adaptation projects.
* Familiarity with both U.S. and UK food compliance, licensing, and operations.
What We Offer
* Competitive salary and performance incentives
* Creative input in brand and concept development
* Professional growth within a fast-expanding hospitality business
How to Apply
Please submit your CV and a cover letter detailing your relevant experience in American-style restaurant or American hospitality operations, and how your skills can contribute to the development of this new brand in the UK.The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities
* Identify partnership opportunities
* Develop new relationships in an effort to grow business and help company expand
* Maintain existing business
* Think critically when planning to assure project success
Qualifications
* Bachelor's degree or equivalent experience
* 5+ years' prior industry related business development experience within an American company
* Strong communication and interpersonal skills
* Proven knowledge and execution of successful development strategies
* Focused and goal-oriented