Belmont Recruitment are currently seeking an experienced Administration Assistant to work with an NHS client a temporary assignment. This is a full-time role working 37.5 hours per week, Monday to Friday.
Overview:
This role provides a professional, customer-focused booking and reception service for outpatient, routine, urgent, and cancer appointments. The post holder will ensure accurate patient information, maintain waiting lists, and manage appointments in line with national and local protocols.
Main Duties:
* Book and coordinate patient appointments, ensuring timely communication and adherence to national targets
* Maintain patient administration systems accurately, including inputting codes and updating records
* Provide reception support, managing queries professionally and efficiently
* Liaise with patients, clinical staff, and other departments to ensure smooth service delivery
* Support training and development of new staff and ensure departmental procedures are followed
* Assist with reporting, data collection, and quality checks in line with Trust guidelines
* Ensure confidentiality and compliance with data protection and patient information standards
Essential Criteria:
* Proven administration experience, ideally within a public sector entity or similar
* Enhanced DBS clearance
* Ability to prioritise workload, work on own initiative, and meet deadlines
* Excellent verbal and written communication skills and strong attention to detail
* Basic computer skills and experience using administrative systems
If your skills match the above criteria, please apply with your up-to-date CV