The main part of the job will be to develop the Digital Repair journey for clients, focusing on three main areas: dashboard, fault tracking, and service status check applications. These applications are designed to engage clients and enable online capabilities to reduce the need for calling agents. They are built within a micro-frontend architecture and integrate with backend-for-frontend services. AI is also being incorporated into the applications for more accurate updates and improved client engagement.
Skills and Experience
Must have:
* Experience in React (hooks, state management, context)
* Experience in Node / Express
* Experience working with shared libraries
* Unit testing experience (Jest)
* Ability to manage work effectively (Jira)
* JS-based styling
* Experience with AEM
* Experience exposing components, creating libraries, and using Storybook
* Experience with Docker
* Experience working in the Telco industry
Benefits include:
* Annual on-target bonus of 10% (personal and company multipliers)
* BT Pension scheme with minimum 5% employee contribution and 10% BT contribution
* Life Assurance
* Exclusive colleague discounts on BT broadband packages, EE mobile plans, and more
* Access to discounts at various retailers through My Discounts
* Discounted EE TV including TNT Sport and NOW Entertainment
* Support for working parents, including paid leave options
* Option to join Healthcare Cash Plan, dental insurance, gym memberships, etc.
* 25 days annual leave, increasing with service, with buy holiday option
* Volunteering days to give back to the community
* Electric vehicle salary sacrifice scheme called ‘My EV’
Core values and leadership qualities:
Looking in:
* Leading inclusively and safely, building trust through self-awareness, honesty, and integrity
* Owning outcomes, making decisions that benefit the organization
Looking out:
* Delivering for the customer by executing brilliantly on priorities
* Being commercially savvy with an external perspective
Looking to the future:
* Having a growth mindset, seeking opportunities for personal and organizational growth
* Building diverse, future-ready teams where all individuals can excel
#J-18808-Ljbffr