Overview
Customer Service Extraordinaire - As a dedicated Team Member, you'll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere. Embrace Your Inner Hero - as a team player, you'll support your fellow team members in delivering excellence across the board, including stocking, ensuring products are available and presentable, and maintaining cleanliness and tidiness throughout the store. Versatility in Action - being a Team Member here involves wearing multiple hats: tills, cash handling, stocking and rotating shelves, and contributing in areas such as the Café, Bakery, or garden centres. Demonstrate a good understanding of customer service.
At Home Bargains, we believe in creating an exceptional shopping experience for our customers. You’ll be the first smiling face our customers see, providing outstanding service and helping them find great bargains. Our stores uphold high standards and a welcoming atmosphere where every task matters.
Responsibilities
* Deliver outstanding customer service and assist with product queries
* Support fellow team members to uphold store standards
* Stock shelves, ensure products are available and presentable, and maintain cleanliness and tidiness
* Operate tills, handle cash transactions, and assist across store areas (e.g., Café, Bakery, garden centres)
Qualifications
* Experience of cash handling and working in a retail environment
* Experience of manual handling and stock replenishment
* Hardworking and reliable
* Polite and professional
Employment Details
* £12.21 per hour (18-20), £12.50 per hour (21+)
* 12 hours per week evenings and weekends
Benefits
* Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave pro-rated for part-time or alternative working arrangements
* Contributable company pension scheme
* 10% store discount at all our retail stores
* Death in Service Benefit
* Long service recognition scheme
* MyHB colleague benefits platform with access to discounts UK wide, Employee Assistance Programme with 24/7 confidential counselling and advice, and health-related benefits
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