Overview
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Wednesday 11th February 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
The Team And The Role
The Supplier Funded Media team is responsible for the execution and delivery of all supplier media hosted onsite. We act as mediators, balancing the needs of the business alongside the requirements of the suppliers whilst always ensuring the customer is at the heart of all that we do. We deliver a vast volume of media, whilst never compromising on quality to ensure the customer enjoys a rich and rewarding experience every time.
As a Senior Ecommerce Executive, you will play a key role in managing and ensuring delivery of the day to day execution of onsite media through your own delivery and that of your team. You will collaborate with various stakeholders to deliver effective campaigns on time, following Ocado.com standards.
What You’ll Do
* Manage the customer experience through creatives, working alongside the content manager to align on content plans.
* Line manage a team of 3, Executives and Assistant level
* Onboard and share up-to-date application guides and templates with all suppliers.
* Update guidelines and supporting content for internal and external parties where required.
* Correct or feedback to suppliers as required.
* Liaise and collaborate with Trading Managers and Assistants to ensure promos are correct, and checked on time.
* Liaise with the Merchandising team to deliver completed assets on time.
* Proactively communicate workload status to business partners.
* Develop and maintain positive relationships with all stakeholders.
* Brief suppliers
* Optimise and upload banners on CMS platforms.
* Map categories, understanding the taxonomy of the website.
* Using data tools to provide insights into customer experience and develop action plans to increase visibility and performance.
Who You Are
* Excellent attention to detail
* Excellent Project Management, ability to own stream from start to finish. Making sure to hit deadlines efficiently.
* Commercial awareness
* Ability to multitask and prioritise workloads in fast-paced environments
* Excellent verbal and written communication skills
* Adobe CC – Photoshop
* CMS – Contentful
* MS Excel
* Experience in HTML
* Data tools – Tableau and ContentSquare
* Previous management experience preferable
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don’t lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you’re a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
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