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Service advisor

Watford
Hartwell Automotive Group
Service advisor
Posted: 18 August
Offer description

Join Our Team as a Service Advisor!

Location: Hartwell Ford Watford

Salary: £, basic + bonus & benefits

Employment Type: Full-time

Are you a customer-focused individual with a passion for cars and excellent communication skills? We are looking for a Service Advisor to join our dynamic team at Hartwell Ford Watford

Why Join Us?

1. £, basic salary + performance-based bonuses
2. Ongoing training and career development
3. Friendly, supportive work environment
4. Employee discounts on servicing, vehicle parts & vehicles
5. Opportunity to work with a new and rapidly growing automotive brand
6. Pension, life assurance, health and retail discounts

What You Will Do:

7. Greet customers and provide exceptional service
8. Schedule and manage vehicle service appointments
9. Liaise between customers and technicians
10. Explain repair work and costs clearly
11. Upsell additional services when appropriate
12. Ensure a smooth and efficient workshop flow
13. Liaise with technicians to coordinate the work schedule and progress updates
14. Accurately manage booking systems, job cards, invoicing and customer records

What we are looking For:

15. Previous experience in a service advisor role (automotive preferred)
16. Strong customer service and communication skills
17. Ability to work in a fast-paced environment
18. Basic technical knowledge of vehicles (training provided)
19. IT proficiency and attention to detail
20. Strong organizational and admin skills, including familiarity with dealer software systems
21. Neat, professional appearance; team player with keen automotive interest

If you are ready to take the next step in your automotive career, we’d love to hear from you!

Drive your career forward with Hartwell Ford

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