Operations Manager
Location: Tamworth, B77 4RP
Salary: Competitive
Industry Safety Inspections (ISI) is a leading independent engineering inspections organisation, providing high-quality engineering inspections and testing services throughout the UK. The organisation’s goal is to help their commercial and industrial customers understand and meet their statuary obligations in protecting their staff, plant and assets.
The Role
To develop and implement the Inspection delivery business strategy and objectives working closely with the Heads of departments to continually review and adjust the operation strategy to fit market trends.
1. Line manage and ensure efficient co-ordination of a team of home-based engineer surveyors along with office based operational staff.
2. Manage efficient and effective delivery of work against company budgets for revenue and cost.
3. Work closely with the company’s Sales teams; helping them to meet their commercial objectives by providing them with appropriate data and site and market intelligence.
4. Work in partnership with the Technical Manager to ensure adherence to requirements of ISO17020 and UKAS accreditation. Strong analytical and project management skills.
5. Liaise with customers to provide updates around inspection schedules and delivery of work. Be point of escalation for any customer issues.
6. To ...