Theo’s food company is first and foremost a family run business with a real passion for food and a commitment to delivering the highest standard of customer care and service.
We are a busy fast-growing poultry manufacturing company that requires a Sales Support Assistant to join the Sales team. We are looking for someone who is reliable, hardworking, has excellent communications skills and good attention to detail.
Working Hours: Monday – Friday: looking for a candidate with flexible timings; will be discussed during the interview.
For more information please visit our Website at https://www.theos-uk.com/
Job purpose:
* To provide administrative support for the deputy Head of Sales and wholesale sales manager/team.
* Day to day customer interface for wholesale customers.
Accountabilities:
* Accurate order taking and processing.
* Provide information to the planning team to ensure that customer demand is met.
* Effectively communicate customer requirements/queries/concerns to relevant team members.
Job Responsibilities:
* Opening new accounts and maintaining existing ones.
* Taking orders/enquiries from customers and communicate to relevant teams within the business.
* Update price lists for all customers when directed to do so.
* Maintain and update P2P catalogues when required.
* Maintain and update the info on SAP for customers/products.
* Manage efficiently all correspondence with customers to ensure satisfaction whilst maintaining the needs of the Theo’s business.
* Engage with customers to maintain sales, but to also explore new opportunities (upsell where possible by offering additional or alternative products).
* Help to forecast customer demand by monitoring sales and engaging with customers.
* Produce reports and statistics when required for customers.
* Support your Manager by completing any reasonable tasks requested by them.
* At least 1 year of experience in a similar role.
* Must be competent using Microsoft programs (Email, Word, Excel etc.) with the aptitude to learn new software & systems.
* Ability to follow instructions clearly & concisely.
* Ability to prioritize workload.
* Must be able to work independently.
* Reliable, hardworking and excellent attention to detail.
* Willing to learn.
What we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
Job Types:
* Full-time, Permanent
* Canteen
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Walsall WS9 8UY: reliably commute or plan to relocate before starting work (required)
Experience:
* Sales support: 1 year (required)
Language:
* United Kingdom (required)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
* Industries
* Food and Beverage Manufacturing
For more information about opportunities, please visit the company website above.
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