Main duties but not limited to;
· Provide technical support both in-person and remotely
· You will work with technologies such as Active Directory, Azure, Cisco and Exchange
· There will be some software testing, fluke testing and cable testing within the role
· Establish and diagnose ICT problems/faults using troubleshooting methodology
· Work with senior colleagues to resolve more complex incidents
· Apply appropriate testing methodology to hardware, software and cabling assets