A prominent housing association in the North East is seeking an IT Operations Manager to lead its service desk team towards excellence. You will drive customer satisfaction through effective incident management and team leadership, enhancing service delivery in a supportive environment. The ideal candidate has strong stakeholder engagement skills and a background in IT service management. This role is on-site in Middlesbrough, offering competitive benefits including a salary of £51,056 and opportunities for professional development. #J-18808-Ljbffr