Introduction Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100 locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services. Description About the Role The BUSY Group is continuing to grow, and we’re looking for a confident, solutions‑focused leader who thrives in a fast‑paced environment where quality, compliance and people development truly matter. If you’re someone who loves building strong systems, lifting capability, and ensuring programs run at a high standard — this is your opportunity to make a meaningful impact across our Australian Apprenticeship Support Services (AASS) contract. As our Training and Administration Manager, you’ll play a pivotal role in shaping the delivery, administration and compliance functions that support thousands of apprentices, employers and stakeholders nationwide. You’ll lead a capable team, partner closely with government and regulatory bodies, and drive a culture of continuous improvement across the program. Lead training, administration and compliance functions to ensure high‑quality AASS service delivery Support quality assurance systems and manage a team across training, administration functions and contract support Design and deliver training aligned with current government policy Monitor staff capability and maintain key AASS resources and documentation Identify risks, support audits and liaise with government and regulatory bodies Drive continuous improvement across the program while upholding BUSY’s child safety principles This is a full time, fixed term position until June 2028. This role is able to be based in QLD, NSW or VIC. Why You’ll Love This Role Play a key leadership role in a high‑impact national program Shape training, quality and compliance systems that genuinely make a difference Work with passionate teams committed to excellence and innovation Enjoy variety, autonomy and the opportunity to influence program-wide outcomes Be part of an organisation that values integrity, growth and community impact 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas Enjoy a hybrid work model, collaborating in the office and working from home Clear pathways for internal advancement Dedicated training budget for personal and professional growth BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport Enjoy work that genuinely impacts lives Paid Community Giving day Employee Assistance Program with Sonder Wellbeing App Skills And Experiences About You Experienced in quality, compliance or training within government‑funded programs Strong communicator who can interpret complex guidelines and policies Skilled in designing and delivering training for diverse teams Highly organised, detail‑focused and confident managing multiple priorities Collaborative, proactive and improvement‑focused Minimum 2 years’ experience in a similar role (desirable) Tertiary qualifications in a relevant discipline (preferred but not essential) Certificate IV in Training & Assessment, or willingness to undertake Join a team that’s making a difference. If you’re passionate about quality, training and compliance — and you want to contribute to a program that supports apprentices, employers and communities across Australia — we’d love to hear from you. Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.