Location:This role requires active presence across all three Forward Leeds hubs—Armley, Seacroft, and the city centre, ensuring consistent leadership and oversight.
Working hours:37 hours per week, Monday-Friday 9am-5pm
About the role…
This is a dynamic and rewarding opportunity, ideally suited for someone with a strong administrative background and proven leadership skills.
As Team Manager, you will be responsible for leading and coordinating administrative operations across the service. This includes supervision of staff, oversight of processes and pathways, and ensuring compliance with regulatory and quality standards.
Key Responsibilities:
* Provide supervision and guidance to Admin Team Leaders and the Business Support Manager
* Oversee and manage the Death in Service administrative process
* Lead on Care Quality Commission (CQC) reporting and ensure ongoing compliance with CQC standards
* Review and enhance administrative processes and service pathways
* Accurately capture minutes at high-level meetings and ensure follow-up actions are recorded and tracked
* Ensure HR procedures are followed effectively and consistently
* Work collaboratively with professionals across the wider service
* Support with aspects of financial administration and reporting
* Support the Senior Management Team and Directors in strategic and operational tasks
* Prepare reports, summaries, and documentation as required
* Prioritise and manage project work streams
About you…
* Previous management experience / experience of leading a team
* A relevant business administration or management qualification
* SystmOne experience is desirable
To view the full job description and person specification, pleaseclick here.
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The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
Who are we…
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
What can Waythrough offer you…
Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
Happy, Healthy You! – our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
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