Job summary
Longrove Surgery is seeking a General Practice Assistant (GPA) to join our team. The ideal candidate should have NHS experience, strong computer skills, and excellent customer service abilities. While completing the General Practice Assistant course for Primary Care is preferred, it is not mandatory.
Our GPAs play a vital role in supporting the smooth operation of the practice by providing internal administrative support to meet patient needs. They serve as a key communication link, ensuring patients receive an excellent overall experience.
Main duties of the job
1. Manage incoming correspondence via letter and email
2. Utilize the Amina system for clinical coding and contact patients accordingly
3. Communicate with patients through incoming phone calls
4. Coordinate with the prescription team to ensure timely repeat prescriptions
5. Collaborate with GPs and the Care Navigation team to process eConsults within set timeframes
About us
We are a friendly, supportive training practice located in North London, with approximately 17,500 patients. Our team includes 8 salaried GPs, 5 GP Partners, a Management Partner, nurses, HCAs, and a pharmacist. We are part of a Primary Care Network, involved in various schemes to deliver high-quality care.
Details
Date posted: 16 May 2025
Pay scheme: Other
Salary: £13.48 per hour
Contract: Permanent
Working pattern: Full-time
Reference number: A4953-25-0002
Job location
Vale Drive Primary Care Centre, Vale Drive, Barnet, Hertfordshire, EN5 2ED
Job responsibilities
* Handle incoming correspondence via letter and email
* Use the Amina system for clinical coding and patient contact
* Liaise with patients via phone
* Work with the prescription team for timely repeat prescriptions
* Ensure processing of eConsults is completed promptly
Person Specification
Experience (Essential):
* Experience in General Practice (primary care) is preferable
* Completion of the General Practice Assistant Programme is desirable but not essential
Qualifications (Essential):
* GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to check for any criminal convictions.
Employer details
Employer: Longrove Surgery
Address: Vale Drive Primary Care Centre, Vale Drive, Barnet, Hertfordshire, EN5 2ED
Website: https://www.longrovesurgery.co.uk/
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