As a member of the Credit Control & Cash Management Team, you will be responsible for managing your debtor’s ledger for our UK, Sweden, and Denmark offices. You will pursue overdue debts, set and monitor client credit limits, address queries, maintain records, recommend bad debt write-offs, coordinate with legal teams, and enhance credit control processes whilst delivering exceptional customer service.
This role’s objectives include reducing outstanding invoice days, minimising bad debt write-offs, increasing collection rates, improving cash flow, maintaining client relationships, and enhancing dispute resolution. Cash management tasks involve various postings, reconciliations, and resolving queries.
Working in a fast-paced environment high attention to detail is essential, as well as numerical proficiency and problem-solving skills.
Key Responsibilities
* Assess credit data and financial statements to spot risks.
* Set client credit limits and monitor account details.
* Chase overdue invoices professionally to maintain cash flow.
* Address queries clearly and swiftly.
* Collaborate with internal and external clients for smooth processes.
* Comply with the company's credit policy to mitigate risks.
* Negotiate payment plans for timely settlements.
* Recommend bad debt write-offs as needed.
* Liaise with legal teams for debt recovery.
* Support audits to ensure transparency and accuracy.
* Provide high-level customer service, addressing concerns efficiently.
* Reconcile company bank accounts and allocate transactions properly.
* Manage and update client records in banking systems.
* Ensure accuracy and compliance.
* Monitor daily transactions.
* Report discrepancies relating to the deposit accounts.
* Investigate and resolve queries.
* Communicate with bank representatives.
* Ensure data protection compliance.
* Coordinate internal communications.
* Assist with audits and inspections.
* Handle internal reporting duties.
* Record and adjust journal entries.
* Maintain accurate general ledger accounts.
* Review and verify deposit slips, payment vouchers, and remittances.
* Perform additional duties as required.
Skills and Competencies
Essential
* Proven Credit Control experience.
* MS Office Proficiency – Excel essential.
* GCSE in Maths and English
Competencies include:
* Financial Acumen: Understanding of financial principles, credit risk, and cash flow management.
* Decision-Making: Assessing creditworthiness and determining appropriate collection actions.
* Negotiation Skills: Arranging payment plans and resolving disputes.
* Analytical Thinking: Interpreting financial data to guide decision making.
* Time Management: Prioritising accounts and managing deadlines.
* Results-Oriented: Focused on achieving collection targets and reducing bad debts.
* Adaptability: Adjusting to system updates and policy changes.
* Compliance Awareness: Adhering to internal credit control policies and financial regulations.
* Communication Skills: Excellent verbal and written skills.
* Organisational Skills: Managing multiple tasks with high accuracy.
* Technical Proficiency: Proficient in Microsoft Office Suite.
* Problem-Solving: Identifying issues and developing solutions.
* Teamwork: Collaborating with colleagues to achieve goals.
* Confidentiality: Maintaining confidentiality and adhering to company policies.
Desirable
* Professional Certifications – E.g., CICM or AAT.
* Credit Control experience in a law setting.
* Experience of Aderant
* Experience of Sage Intacct
The Company
Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.
We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.
The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.
We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual yoga and mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.
Benefits
* We offer a flexible working policy, with employees expected to be in the office two - three days per week. Initially, the successful candidate will need to work in the office full-time to facilitate their training and integration into the company.
* Salary; £27,000 - £30,000, dependanton experience.
* Birthday leave.
* Salary sacrifice pension scheme.
* One paid day off per year for charitable work.
* Enhanced parental leave.
* Electric car scheme.
* Discretionary annual bonus.
* Health care packages.
* Discount vouchers.
* Cycle to work.
* Company aways days.
We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here
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