Overview
Great Western Hospital
Full time – 37.5 hours per week. 0800 – 1630 hours Mon-Fri
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.
Main Purpose
To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Estates Manager for the contract.
Main Accountabilities
* Manage the delivery of the Estates planned maintenance (PPM) and reactive maintenance service (RM) using the CAFM system.
* Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
* Proactively monitor the work of the Estates staff to ensure work is undertaken to documented standards, within timescales, and to high levels of user satisfaction.
* Answer incoming calls and Estates emails in a friendly and professional manner.
* Log Estates requests and assist in reporting on the delivery of PMs and RMs.
* Manage the Estates filing systems and respond to ad-hoc administration requests as required.
What You Will Need For The Role
* Knowledge of a CAFM system
* High level of customer service
* Excellent communicator with good interpersonal skills
* Able to manage workload and meet deadlines
* Organised and methodical with good attention to detail
* Problem solving
* Ability to work on own initiative and be proactive
* Good contractor relations
* Excellent knowledge of Microsoft Office packages, Outlook, and internet/web-based materials
What We Offer
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 25 days of annual leave plus bank holidays
* Training and development: Wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, healthline, wellbeing app, cash plans to claim back healthcare costs
* Discounts: Savings across around 1,000 retailers
* ShareSave scheme: Save regularly with the option to buy Serco shares at a discount
* Employee networks: Networks for support, sharing challenges, ideas, and community
* Charity: One paid volunteering day per year and payroll giving scheme
About Serco
At Serco, the nature of the work is important and everyone has an important role to play. We deliver essential public services worldwide in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website.
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates. We’re a Gold Inclusive Employer Standard holder and actively encourage applications from females, those with disabilities or from an ethnic minority background.
Location: Swindon, England, United Kingdom
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