Care Coordinator (Remote / Home-Based)
McCarthy Stone ¦ UK-based ¦ Full-Time ¦ Up to £30,000 DOE & Benefits
Work from home with some regional travel
Shift pattern: 7am–10pm (including possible on-call cover)
UK applicants only – sponsorship not available
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Make a Real Difference in Later-Life Care
Coordinate. Support. Deliver care that truly matters.
At McCarthy Stone, our purpose is simple: to enrich lives. Through our Care & Lifestyle services, we support homeowners to live independently, safely, and happily in their own homes.
We’re now looking for a Care Coordinator to join our national Care Coordination team. This is a rewarding, fast-paced role where your organisation, care knowledge, and people skills will have a direct impact on quality of care every single day.
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About the Role
As a Care Coordinator, you’ll manage and monitor care delivery across a regional portfolio of developments, ensuring services are safe, compliant, and centred around each homeowner’s needs.
You’ll work closely with Registered Managers, Team Leaders, and Care Professionals, using digital care systems to keep rotas running smoothly and services fully covered.
This is an ideal role for someone with experience in care coordination, scheduling, domiciliary care, or extra care services who enjoys problem-solving and making things happen.
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Key Responsibilities
* Build and manage efficient, person-centred care rotas
* Coordinate staffing to match homeowner needs and service demand
* Respond quickly to changes in availability, sickness, or care requirements
* Monitor live rosters and alerts to ensure full service coverage
* Maintain accurate documentation and support CQC compliance
* Audit onboarding for new staff and homeowners
* Escalate safeguarding and quality concerns appropriately
* Support incident investigations and audit readiness
* Use CareLineLive to manage schedules and workflows
* Provide first-line system support within the coordination team
* Work as part of a shift-based national team
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About You
You’re organised, calm under pressure, and genuinely passionate about delivering high-quality care. You’ll bring:
* Experience in care coordination, scheduling, or team leadership
* Background in domiciliary care, extra care, or supported living
* Strong understanding of CQC standards and safe care delivery
* Confidence using digital care systems (CareLineLive desirable)
* Excellent IT skills (Excel, Word, Outlook)
* Clear, compassionate communication skills
* Ability to manage sensitive situations professionally
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Skills That Make You Stand Out
* Excellent organisation and time management
* Strong attention to detail and compliance awareness
* Confident decision-making in fast-moving environments
* Collaborative mindset with a proactive approach to improvement
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Why Join McCarthy Stone?
* Work from home with flexible regional travel
* A role with real purpose and impact
* Supportive, collaborative national team
* Comprehensive training and development
* Competitive salary and benefits
* Be part of a business redefining later-life care
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Ready to Make Every Moment of Care Count?
If you’re a compassionate, detail-driven Care Coordinator looking for a role where your work genuinely matters, we’d love to hear from you.
👉 Apply now and help us deliver care that makes a real difference.