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eCommerce Manager | Retail, Crawley, West Sussex
Client:
Sphere Digital Recruitment Group
Location:
Crawley, West Sussex, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
4
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
London (2 days office)
Our client is looking for an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.
The ideal candidate combines analytical skills with creative intuition and has practical experience managing eCommerce platforms. You should be comfortable using data to guide decisions, have a solid foundation in site merchandising, and thrive in a fast-paced environment.
About the Role
You will play a key role in optimising the full eCommerce experience. Using platforms like Google Analytics, you'll analyse user behaviour and track KPIs to inform decisions. You will lead CRO initiatives through testing and improvements, enhancing the customer journey across all eCommerce sites.
Responsibilities include delivering targeted campaigns, refining UX, ensuring content relevance for international audiences, collaborating with teams to boost organic traffic, SEO, and revenue from non-paid channels, and implementing improvements to increase engagement and conversions.
About You
* Experience in eCommerce and digital merchandising
* Understanding of performance marketing, digital strategy, and customer journey optimisation
* Proactive with a growth mindset
* Strong collaboration skills and ability to manage priorities
* Excellent communication skills, able to explain insights to technical and non-technical stakeholders
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