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Medical secretary

Yarm
Permanent
NHS
Medical secretary
Posted: 26 January
Offer description

We are looking to employ a Part-Time 18hrs per week Medical Secretary, working Monday Tuesday and Friday each week.

To be responsible for undertaking a wide range of secretarial and administrativeduties and the provision of administrative support to the multidisciplinaryteam.


Main duties of the job

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).


About us

We are apremises-owning, six Partner, training practice with a growing list size,currently around 15,200. We have two Salaried GP, two Advanced Care Practitioners, two Nurse Practitioners, threePractice Nurses, one Nursing Associate, two Healthcare Assistants and a strongclose-knit prescribing, administrative and reception team providing clinicalsupport.

As well asthe Practice staff, patients can also access additional roles including twopharmacy technicians, Social Prescribers, Adult and Child Mental HealthWorkers, Physicians Associate and First Contact Practitioners through BYTESPrimary Care Network.

We have astrong reputation as a teaching and training Practice. We share our passion forPrimary Care through providing placements for sixth form students, teaching allyears of medical/nursing students, allied health professionals and GPRegistrars.

We arestrongly embedded in our local community. Over the last few years, we haveparticipated in Yarm Fun Run, organised and held community public healthawareness days (for cancers and CPR training), and held Open Days for schoolstudents interested in a medical career.

We want torecruit a great team-player, who is keen to get involved and isforward-thinking. We, as a Practice, pride ourselves in deliveringhigh-standard clinical care, as recognised by our CQC Outstanding rating andwe would anticipate the same qualities in any new team members.


Job responsibilities

Thefollowing are the core responsibilities of the Medical Secretary. There maybe, on occasion, a requirement to carry out other tasks; this will bedependent upon factors such as workload and staffing levels:

* a. Typingletters, reports and associated documentation as required
* b. Liaisingwith external agencies such as hospitals and community services, ensuringreferrals are processed efficiently
* c. Managingall enquiries in an effective manner
* e. Actioningall incoming email
* f. Processingcalling letters as requested
* g. Scanning ofpatient related documentation and attaching scanned documents to patientshealthcare records
* h. Inputtingdata into the patients healthcare records as necessary
* i. Processingreferrals using the electronic referral system (ERS)
* j. Processingrequests for information i.e., SAR, insurance/solicitors letters and DVLAforms
* k. Clinicallycoding data on Systm1
* l. Answeringincoming phone calls, transferring calls or dealing with the callers requestappropriately
* m. Managingall administrative queries as necessary
* n. Carryingout system searches as requested
* o. Supportingall clinical staff with general administrative tasks as requested


Person Specification


Experience

* Experience of working with the general public.
* Experience of working in General Practice.
* Experience of working in Primary Care.
* Experience of working in a Healthcare setting.


Qualifications

* Educated to a GCSE level or equivalent.
* Medical terminology.


Skills

* Excellent communication skills - written and oral.
* Clear, polite telephone manner.
* Competent in the use of Office and Outlook.
* Effective time management.
* Ability to work as a team and autonomously.
* Ability to follow policy and procedure.
* Systm1 clinical system


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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