Meeting, Groups & Events Executive
Location: Manchester, Greater Manchester, United Kingdom
Salary: £30,000 to £32,000 per annum
Position Type: Full-time, Permanent
Be you. At work.
Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.
Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.
About the Role
As a Meeting, Groups & Events Executive, you will be responsible for managing and coordinating a diverse range of events from initial enquiry through to successful delivery. You will work closely with clients, suppliers, and internal teams to ensure every detail is flawlessly executed. This role offers an exciting opportunity to develop your career within the Catering & Hospitality, Sales, and Travel & Tourism sectors.
Key Responsibilities
1. Working within the reactive team to build strong client relationships through regular contact by phone, email, and in-person (experience in a commercial team, ideally in Lifestyle or upper midscale property or destination venue is desired)
2. Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up-selling hotel facilities
3. Manage bookings via in-house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation).
4. Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face-to-face and telephone interactions (strong communication skills required).
5. Accurately input all enquiries into Sales system
6. Work collaboratively within both the commercial team and wider hotel
7. Consider prevention, recovery, and investigation of any complaints (problem-solving and guest care skills is essential).
8. Typically, this role will operate Monday to Friday office hours, however you will be required to work weekends and evenings as and when business requires. Any hours over your contracted 40 hours per week, will be paid.
Values you’ll share
9. Courage to question, evolve and be human
10. Curiosity to seek out innovation, change and creativity
11. Confidence to challenge convention and look for better ways to do and be
12. Accountability and the desire to empower those around you
13. Freedom to be yourself at work, just as much as at play
14. Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
15. Recognition of humanity in yourself and others to learn fast, evolve and grow
What We Offer
16. A competitive salary package of £30,000 to £32,000 per annum.
17. Permanent, full-time employment within a supportive and friendly team.
18. Opportunities for professional development and career progression.
19. Exposure to a wide variety of events and clients across multiple industries.
20. Generous holiday entitlement and company benefits in line with industry standards.
If you are ready to take the next step in your career and contribute to the success of edyn’s events, we would love to hear from you. Apply now to join our passionate team in Manchester and help us deliver outstanding experiences that leave a lasting impression.
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