Data Analyst – Fintech SaaS Game Changer (Hybrid)
Join the VoiceWorks team as a Data Analyst, working from our Epsom HQ with a hybrid schedule of 3 days on‑site and 2 days remote.
We’re building a financial tool for B2B global companies. As a hands‑on data professional, you’ll transform messy data into actionable insights, automate reporting, and work directly with sales and customers to drive growth.
Salary: £30,000 – £40,000 DOE. Benefits include flexible working, team awards, and a progression path to Head of Customer Success.
What You’ll Own
Data, Insights & Sales Enablement:
* Own the data function: build sharp, decision‑ready reports on business performance and customer activity.
* Power the sales team: prep data, clean lead lists, and turn prospect data into clear, actionable insights.
* Commission & billing accuracy: use transaction data to produce precise, reliable reports.
* Smarter processes: automate manual reporting and clean messy data.
Operations & Customer Success:
* Get customers live: onboard new customers and ensure everything is set up correctly from day one.
* Run trials & training: lead product trials and client training, confidently guiding customers through their own data.
* Improve customer data: identify and fix poor‑quality data that may be holding customers back.
* Spot risk & opportunity early: monitor usage data to identify thriving customers and those needing support.
What You Bring
Technical proficiency and a passion for turning raw data into business impact.
Must‑Have Technical Skills
* Advanced Excel power user: macros/VBA and advanced functions.
* Data cleaning and structuring expertise.
What Makes You Stand Out
* Experience building dashboards in Tableau, Looker, or similar.
* Python for data analysis to produce top‑tier insights.
The Right Profile
* Mid‑to‑senior operator with strong analytical drive.
* Client‑facing confidence and execution‑driven mindset.
If you are execution‑driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, voice your interest. Your next move could take you from Data Analyst to Head of Customer Success.
Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Refer to our Data Privacy Policy & Notice on our website for further details.
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