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Senior product manager - personalisation

Welwyn Garden City
Permanent
Tesco Technology
Product manager
€70,000 a year
Posted: 17 December
Offer description

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About the role

The Data & AI Product team is responsible for developing and managing data and AI/ML products that drive intelligent experiences, decisions, and actions across the Tesco ecosystem. We work in close partnership with business and technology teams across Customer (including Insights, Marketing and Tesco Group departments), Finance, Commercial etc. to enable the seamless build, consumption, integration and expansion of Data & AI capabilities.


Responsibilities

* Define Product Vision & Strategy – Working in close collaboration with the Lead PM, Evolve and drive the vision, strategy, and the long‑term roadmap for a suite of products that will help deliver on our Group Personalisation Data vision & strategy.
* Deliver Measurable Value – Champion a value‑first mindset. Set and track OKRs and KPIs across the product portfolio with a strong focus on delivering tangible business value.
* User‑Centricity – Develop a deep understanding of user personas, customer journeys, and stakeholder needs to identify pain points and opportunities. Use this insight to shape product strategy, prioritise features, and ensure solutions deliver meaningful value.
* Fail‑fast – Champion a fail‑fast mindset by encouraging rapid hypothesis‑based experimentation, learning from early failures, and iterating quickly to deliver value. Promote a culture where teams feel empowered to test bold ideas, validate assumptions, and pivot when needed.
* Competitive Landscape Understanding – Engage with and actively involved in market research, leveraging insights to shape the vision and strategic direction.
* Drive Product Execution – Translate strategy into actionable plans by managing backlogs – from Opportunity backlog to Idea backlog to Product backlog to Sprint backlog, and steer sprint/release planning with cross‑functional team/squad.
* Collaborate & Influence Stakeholders – Partner with peers, senior leaders, and cross‑functional teams to steer product direction and drive alignment.
* Resolve Trade‑offs & Live Issues – Make decisive prioritisation calls, manage conflicting demands, and independently coordinate resolution of live product issues.


Qualifications

* Deep expertise in customer data within retail: commercial drivers, business metrics, and performance; quantitative & qualitative data from surveys, social media, analytics, and direct interactions; identity/profile data for personalization; segmentation solutions for communication & insight; descriptive data (interests, lifestyle, preferences) to tailor products.
* Proven success leading end‑to‑end product lifecycles for Data & AI/ML products.
* Strong product management skills: structured methodologies, agile practices, OKRs; data‑driven prioritisation and roadmap decisions; tools expertise (e.g., Aha!) for roadmaps and stakeholder alignment.
* Extensive collaboration with data science, engineering, and analytics teams.
* Technical fluency: product management best practices & UX/UI principles; enterprise technology systems and large‑scale data platforms (scalability, availability, performance, security); system health metrics (uptime, SLOs, response time).
* Leadership & communication strengths: stakeholder management and decision‑making; balancing technical debt with innovation; excellent written, verbal, and presentation skills; ability to influence senior leadership and build strong relationships.


Whats in it for you?

* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.


About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We embrace an inclusive culture where everyone can be themselves, celebrating diversity and ensuring all colleagues have equal opportunities. We are proud to be accredited Disability Confident Leader and committed to an inclusive, accessible recruitment process. We offer diverse full‑time and part‑time working patterns, balancing office and remote work.


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Product Management and Marketing


Industries

Retail

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