We are seeking a reliable and hard‑working individual to join our Front of House Team in the role of Assistant Night Manager
Primary role responsibilities
* Reporting directly to the Senior Night Manager, you will support in the leadership of the nights team as delegated.
* For two to four nights per week, you will be the senior on duty and in charge of the night shift.
* Leadership responsibilities include delivering one‑on‑one training to new team members and completing their New Start Training Plan, managing workload through the shift, as well as ongoing performance management.
* Responsible for carrying out reception duties: checking guests in and out, supporting the bar where required, ensuring the correct running of the night audit, banking, and completion of the night cleaning checklist.
* Knowledge of alcohol licensing and taking charge of the night shift during these hours, ensuring we adhere to legislation laws, keep the premises and our guests safe and secure, and de‑escalate any security matters.
* As the allocated Duty Manager, this role carries the responsibility of overseeing the smooth running of the entire hotel during night‑time hours and implementing night‑time procedures, as well as ensuring the safety of our guests.
Applicant requirements
* At least 2 years of experience working in a front‑of‑house role of a 4‑ or 5‑star hotel in a supervisory or managerial capacity.
* A minimum of 4 years of experience working in a hotel environment.
* A reliable and dependable individual.
* An enthusiastic individual who will promote our culture of positivity.
* Task‑oriented with great pride for the work they do and attention to detail.
* Flexible with shift patterns and available around the needs of our business.
* Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
What we offer
Financial
* Special discounts on stays and dining at any Dakota property.
* Bonuses for recommending a friend to join our team and for each mention on TripAdvisor.
* Additional holiday day on the first anniversary of your employment.
* Meals on duty and uniforming benefits.
Wellbeing
* Access to our Employee Assistance Program, which includes free private mental‑health support and counselling sessions, video GP consultations and private prescription services, and access to daily rewards to be cashed out for shopping vouchers.
* Support from our in‑house Mental Health Champions.
* Family‑friendly flexible working options.
* Participation in meaningful initiatives such as the Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, supporting causes that matter while connecting with colleagues.
Career Development
* Accredited, certified compliance training given on employment.
* Access to a suite of external, certified resources via our Learning Management System.
* Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
* Opportunities to undertake both internal and external training courses, including potential for in‑house apprenticeships.
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