Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.
This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.
Key Responsibilities:
o Handling customer requirements via telephone, email, and e-commerce platforms
o Processing customer enquiries and orders using an in-house Navision system
o Providing internal support to Regional Sales Managers
o Managing customer accounts and providing professional advice and assistance relating to products and services
o Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
o Maintaining accurate customer records and order information
o Delivering excellent customer service while identifying opportunities to support sales growth
The ideal candidate will have:
o Previous experience in a customer service, internal sales, or sales support role
1. Excellent communication and interpersona...