Job Description
Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.
Role:
* Provide 1st line technical support to staff (in-person, email, or remote)
* Troubleshoot and resolve hardware, software, and network issues
* Set up and configure laptops, peripherals, and user accounts for new employees
* Maintain asset registers and inventory of IT equipment
* Assist in managing IT ticketing system and ensuring timely resolution
* Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools
* Document technical procedures and FAQs for internal use
* Assist with basic administration of IT systems and security protocols
* Escalate more complex issues to senior IT staff or external providers as needed
Profile:
* Strong interest in IT and technology with a desire to learn and grow
* 1 year experience in a similar role (internship, freelance, part-time, or full-time)
* Familiarity with Windows and macOS operating systems
* Good understanding of Microsoft 365 applications
* Excellent communication and interpersonal skills
* A proactive, solution-oriented mindset
* Ability to work independently and collaboratively in a dynamic environment
Organisation:
* Initial 6-month fixed-term
* London-based, 5 days per week (on-site)
* £25,000 - £27,500 per annum, dependent on experience
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.