Job Description
Head of Salesforce Platform / Head of Enterprise Architecture – Salesforce
Location: Fleet (Hampshire) / + Travel Internationally where required.
Salary: £140,000 – £150,000 + Bonus + Equity
About the Company
Configured Recruitment is proud to be partnering with an organisation undergoing an exciting phase of growth and transformation. With a strong multi-country presence the business is investing heavily in its enterprise platform to drive scale efficiency and customer impact.
**You will either come from a Platform or Enterprise Architecture background with extensive experience of working with Salesforce.**
The Opportunity
We are seeking an exceptional Head of Salesforce Platform / Enterprise Architect (Salesforce) to lead and evolve a complex multi-country Salesforce ecosystem. This is a senior group-level leadership role with end-to-end accountability for Salesforce strategy, architecture delivery and value realisation.
Reporting directly to the CTO, this role will shape how Salesforce delivers measurable business value at scale elevating it from a set of local implementations to a truly strategic enterprise platform.
Key Responsibilities
Strategy & Leadership
* Define and own the group-wide Salesforce vision, strategy and operating model
* Develop and communicate a clear multi-year roadmap aligned with business priorities
* Act as the executive-level owner and single point of accountability for Salesforce
* Partner with the CTO, EXCO and senior leaders to prioritise initiatives and investment
Technical Architecture & Integration
* Provide architectural leadership across core Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, CPQ and Marketing Cloud as necessary
* Oversee integrations with key enterprise systems such as ERP, finance, data platforms and identity
* Guide decisions on configuration vs customisation and platform extensibility
* Act as the senior authority for complex technical decisions
Platform Ownership & Best Practices
* Establish and enforce global standards across architecture development, governance and security
* Drive consistency and reusability while balancing local regulatory needs
* Own data quality release management and platform performance standards
* Ensure Salesforce evolves as a scalable resilient enterprise platform
Business Engagement & Value Realisation
* Build strong relationships with stakeholders across commercial, operational and functional teams
* Translate business needs into scalable high-impact Salesforce solutions
* Drive adoption, user experience and change management
* Measure and report on ROI usage and platform effectiveness
Delivery & Operating Model
* Oversee delivery across internal teams and external partners
* Define the optimal operating model including centralised vs federated structures, centres of excellence and partner strategy
* Manage budgets, vendors and capacity planning
Key Stakeholders
* CTO and Executive Committee / Senior Leadership across the business
* Regional and country business leaders
* Product, Data Security and Architecture teams
Experience & Skills
Essential
* Significant experience leading Salesforce at enterprise or group level
* Strong technical understanding of Salesforce architecture and integrations
* Proven ability to define and enforce platform standards
* Track record of delivering measurable business value in complex multi-country environments
* Comfortable engaging senior stakeholders and technical teams
* Experience building and delivering strategic roadmaps
Desirable
* Salesforce certifications including Architect, Platform or Cloud
* Experience in federated or matrixed organisations
* Background in regulated or data-sensitive environments
* Experience modernising legacy Salesforce estates
Why Apply?
This is a rare opportunity to join a growing SaaS business at a pivotal stage where you will have genuine ownership of a critical enterprise platform and the ability to shape its future globally.