Credit Control Assistant 6 Months Fixed Term Role (scope to become permanent) Derby DE1 £25,300.00 Pro Rata Hybrid Working - Tues & Wed in City Centre Derby Office, 3 days WFH Purpose of Position Working collaboratively with the Accounts Receivable teams, Commercial Finance and Operational teams, the Credit Controller ensures that payments are collected in a timely manner with exceptions resolved promptly. Core Responsibilities * Credit control overdue debt by following up on overdue payments and implementing the appropriate collection strategy as appropriate. * Working alongside Homes and Housing Income to resolve queries. * Work with Local Authorities to improve promptness of payments. * Ensure all statements are issued out in accordance with the SLA and organisational requirements * Assist with ensuring that all Direct Debits are collected on time and posted to the ledger * Assist with the cash posting * Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance with procedures and any relevant codes of practice and legislation. * Discuss any process improvements with the Credit Controller, to help strengthen the control environment and increase the efficiency of the team. * Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner to prevent escalation to senior management * Support the Credit Controller to deliver any audit requirements and provide information to the Financial Accounts team as requested. Systems, Controls & Governance * Ensure financial controls and processes adhere organisational Finance policies for accountable areas * Ensure credit control, and organisational financial obligations are met efficiently. * Manage the development, documentation and maintenance of transactional process documentation. * Identify financial control and process improvements, and implement changes to strengthen the control environment and increase the efficiency of the team