We're really proud to be recruiting exclusively for this exciting position as an Administration Coordinator. Working for an extremely successful company, on the outskirts of Canterbury, you'll join a business that has grown from 35 staff to 100!
In this role, you'll be responsible for providing essential administrative and coordination support to the team within a B2B and B2C environment. The role focuses on order processing, basic procurement, stock control, engineer scheduling, and delivery coordination to ensure customer service is delivered efficiently, accurately, and on time. This is an operational, detail-focused role that acts as a key link between customers, field engineers, suppliers, and internal delivery teams.
Your next employer offers an enviable company culture, and you'll receive leading benefits:
25 days annual leave plus Bank holidays
Birthdays Off
6 Month Reviews
Home Broadband
Regular Office Food Events
Lunch & Learns with Leadership Team
Regular Team Socials
Concessions (Discounted UK Holidays, Sky TV Packages etc)
Perkbox (Including over 9,000 perks, discounts and benefits)
Virtual GP Appointments - Dr Care Anywhere
Vitality Private Medical Insurance
Please find further details below:
Job Title: Administration Coordinator
Location: Near Canterbury, Kent. Your own transport is essential due to the location of this company. This position is 100% office based.
Salary: £26,000
Duration: 6 month FTC
Hours: Monday to Friday, 9am - 5:30pm
As the Administration Coordinator your responsibilities would be:
Service Delivery & Order Administration:
Process and track customer service orders from acceptance through to completion.
Place orders with suppliers.
Maintain accurate order records within CRM, service delivery, and tracking systems.
Monitor order progress, update stakeholders, and escalate delays or issues as required.Field Engineer Scheduling & Coordination:
Book and coordinate field engineers for installations, surveys, and service visits.
Maintain engineer schedules, ensuring efficient use of resources and adherence to delivery timelines.
Liaise with engineers to confirm appointments, access requirements, and job readiness.Stock & Basic Procurement :
Order standard stock items in line with approved procedures.
Track stock levels for field engineering teams and highlight low-stock or replenishment requirements.
Maintain basic inventory records, including stock issued, received, and returned.
Support asset tracking by ensuring equipment allocation is recorded correctly.Supplier & Internal Coordination:
Liaise with suppliers to confirm order status, lead times, and delivery dates.
Work with internal teams including Service Delivery, Engineering, Finance, and Sales to support smooth order fulfilment.
Support issue resolution related to delivery, stock availability, or scheduling conflicts.Delivery Management Office Support:
Provide general administrative support to the Service Delivery function.
Prepare and maintain delivery trackers, reports, and status updates.
Ensure documentation is completed and stored correctly for audits and reporting.
Support continuous improvement by highlighting recurring delivery issues or process gaps.
You'll be the ideal candidate if you have the following skills and experience:
Previous experience in an administrative or coordination role
Strong organisational skills with the ability to manage multiple tasks and priorities.
High attention to detail and accuracy in data entry and record keeping.
Confident communicator, comfortable liaising with engineers, suppliers, and internal teams.
Competent with Microsoft Office (Excel, Outlook, Word) and ideally business systems (CRM / order management tools).
Basic understanding of stock control or inventory management.
Comfortable working in a fast-paced, operational environment
Team-oriented with a customer-focused mindset
Next steps:
If you have the above skills please apply today!
Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Senior Candidate Consultant) or Nicola (Permanent Consultant).
We look forward to your application.
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