Role Overview:
One of my local government clients is seeking a skilled and detail-oriented Parking Appeals and Representations Officer to join the Back Office Parking Team. The successful candidate will report to the Team Leader and play a key role in managing the statutory process related to Penalty Charge Notices (PCNs).
Key Responsibilities:
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Investigate and respond to all correspondence at various stages of the statutory process including:
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Informal Challenges
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Representations
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Appeals
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Charge Certificates
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Other related communications
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Draft high-quality responses that meet productivity and quality standards
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Manage caseloads efficiently and produce work to strict deadlines
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Analyse each case thoroughly and make fair, evidence-based decisions
Essential Skills & Experience:
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Previous experience in handling parking representations and appeals
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Ability to analyse evidence and apply judgement appropriately
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Strong written communication and time management skills
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Familiarity with local authority parking legislation and processes
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd