Overview
Proactive Personnel Warrington are looking to recruit a Reception administrator to join our established client based in Warrington WA1.
Responsibilities
* IT capable will be using soft phone via PC or laptop to receive / answer / take messages and transfer calls to correct teams or individuals. (we use phone system Anywhere 365, which is linked to Teams.)
* Use / experience of using Teams chat contacts details, availability and call transfers via Teams.
* Use / experience of using SAP as will be expected to place orders, check serial numbers, warranty details.
* Use / experience of using Salesforce as our CRM system used for workflows, customer contacts and call logging.
* Use / experience of using Outlook for personal time management, room bookings and arranging meetings.
* Experience of meeting / greeting visitors to then be able to explain health and safety processes.
* Being capable to receiving physical post in and arrange to distribute to relevant depts. and individuals on site or potentially to satellite office and remote workers.
* Process out going post.
* Ability to plan and prioritise time, workflows and meet all deadlines.
* Calm and effective communication skills.
* Can multi-task wit ease.
* Can follow processes and pathways closely.
* Excel and Word experience as work will be passed via these formats.
* Able to work alone and unsupervised for periods of time, as well as being part of various in-house teams.
* Flexible to help any person / team within the business various adhoc tasks, such as supporting Customer Services and Marketing with workflows.
* Comfortable with taking notes for meetings and supporting SLT with arrangements for travel / hotels / expenses as well.
* Ability to communicate at various levels and maintain a professional manner at all times.
* Ideally has first aid understanding if not current qualifications.
* Must be reliable and committed with a positive and happy outlook, with can do mentality.
Hours
Hours: 08:30am - 16:30pm; Monday to Friday; 1 hour lunch.
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