Mills & Reeve are looking for a Receptionist (Ground floor) to join theirFacilities team in Cambridge.
The role
Are you someone who combines a warm, approachable manner with a sharp eye for detail and professionalism?
In this dual‑role position, you'll be the friendly face of the firm, managing front‑of‑house operations and ensuring a welcoming experience for staff, clients, visitors, and sub‑tenants. At the same time, you'll play a vital role in supporting building security and access processes, helping maintain a safe and efficient working environment.
This is a great opportunity for someone who thrives in a people‑facing role while also taking pride in operational excellence and high standards.
This role is 35 hours per week, Monday – Friday, covering between the hours of 07.30‑18.00 on a rota basis, with 1 hour for lunch.
If you're proactive, personable, and committed to delivering outstanding service, we'd love to hear from you.
The activities
* Provide a professional and welcoming front‑of‑house experience for all visitors and staff.
* Manage building access, including visitor verification, key control, and contractor sign‑in.
* Maintain a clean, organised reception area and respond to emails within agreed service levels.
* Handle post, courier requests, taxi bookings, and dry cleaning logistics efficiently.
* Support building safety procedures, including fire warden duties and emergency response.
* Communicate effectively with internal teams, contractors, and clients; assist with switchboard when needed.
* Uphold professional standards, confidentiality, and compliance with firm policies.
* Collaborate with colleagues, support team workloads, and contribute to internal meetings.
* Use relevant IT systems confidently, including Outlook, Teams, Zoom, and firm‑specific platforms.
Please ensure you read the job description below for full details on the activities and responsibilities for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The benefits
As you'd expect, we offer a competitive salary and a wide range of benefits. Click here to find out more about our core benefit offering.
If we offer you a role, we will conduct comprehensive pre‑employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self‑declaration to assess your character and suitability for the role. Full details of our pre‑screening employment process are available upon request.
The firm
Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.
We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision – achieving more for clients.
By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!
Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.
* We're ambitious - We aim high, we embrace new ideas and we're passionate about our work
* We're open - We communicate openly and honestly to build trust, and we do what's right
* We care - We're committed to each other, our clients, our communities and the planet
* We collaborate - We're easy to work with, we offer help willingly and we get things done – together
And finally
Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.
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Find out more about some of the people that work at Mills & Reeve.
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