Posted: 11h ago
The role
Excellence is not just an expectation, it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.
We are looking for a proactive and highly diligent
Scheduler to join our team in
Weston-super-Mare. In this role, you will be the key point of contact connecting our clients, residents, and mobile engineers. If you enjoy managing logistics, solving daily scheduling puzzles, and delivering excellent customer service, we would love to hear from you.
Key Tasks- Plan and optimise Engineers' diaries for maximum efficiency and economical route planning.
- Act as a welcoming, clear, and professional first point of contact for incoming calls from tenants and housing associations.
- Resolve queries from clients, residents, and engineers efficiently to support a "first-time fix" delivery model.
- Book in jobs, dispatch engineers, track outstanding parts, and maintain accurate document and data control.
- Follow up with residents regarding ongoing jobs and provide regular updates to clients on property access.
Required Skills & Experience- Demonstrable success in a similar ...
