Job Title: Customer Service & Office Administrator
Location: Sports & Leisure Facility
Job Type: Temp to Perm
Pay Rate: GBP13.50 per hour
Hours: Approximately 30 hours per week (between 9:00am 6:00pm)
About the Role
We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands‑on role.
This is a fantastic opportunity for someone energetic and passionate about supporting the day‑to‑day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.
No two days will be the same from customer interaction and event support to social media updates and office administration.
Key Responsibilities
* Providing general customer service support and being a welcoming point of contact for visitors
* Assisting the General Manager with a variety of operational and administrative duties
* Diary and schedule management
* Uploading and managing social media content and website posts
* Supporting the organisation and coordination of events and hospitality functions
* Customer‑facing duties during events and facility activities
* General office administration and data entry
* Use of Microsoft Office programmes for daily tasks
* Assisting with low‑level accounts duties, including some use of Sage
* Very occasional basic kitchen support during events if required
* Helping ensure the smooth overall running of the facility
Working Hours
* Approximately 30 hours per week
* Shifts generally between 9:00am 6:00pm
* Weekly rota provided, so start and finish times may vary
* Occasional evening work and very occasional weekends may be required to support events
What We re Looking For
* A positive, energetic and proactive individual
* Someone who enjoys variety and being involved in different areas of a business
* Strong organisation and communication skills
* Comfortable using Microsoft Office
* Experience with social media and basic website updates is desirable
* Some administration or customer service experience
* Basic accounts knowledge and experience using Sage would be beneficial
* A team player who is happy to support wherever needed
What We Offer
* GBP13.50 per hour
* Temp to Perm opportunity with long‑term potential
* Varied and engaging role within a friendly sports and leisure environment
* Opportunity to work closely with management and contribute to the successful running of the whole facility
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