Learning & Development Qualifications Co-ordinator
At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology.
This role will work as part of the Qualifications team, with a focus on the coordination of professional qualifications across the firm.
What's the role and what will you be doing?
Working with the Qualifications team to coordinate and provide comprehensive support for employees pursuing professional qualifications. Assume responsibility for managing logistics to ensure continuous assistance is available to students throughout their studies. Engage with students, study mentors, line managers and qualification providers to assess development needs and apply technical expertise to develop suitable solutions.
Exam administration and logistics
1. Maintain accurate databases of student progress, exam history and costs.
2. Manage the timely booking of exams with the relevant professional bodies, ensuring set deadlines are met by students and where relevant correct “modules” are selected.
3. Oversee professional membership subscriptions for all students, ensuring fees are paid on time and records are up to date.
4. Assist with the invigilation of internal exams, ensuring strict adherence to exam conditions and compliance is met.
5. Build ongoing relationships with key contacts in the firm to understand requirements and suggest approaches.
6. Provide an empathetic ear and guidance to students where needed and signpost to internal well-being resources or relevant persons where necessary.
7. Assist the relevant study support teams with reviewing the study policies of each qualification.
8. Track and approve study leave schedules, ensuring students are taking their entitled leave and flag any anomalies in a timely manner.
9. Produce reports for Partners and HR regarding pass rates and budget forecasting.
10. Be the point of contact between the students, HR and Line Managers, ensuring all parties are aligned on student progress and policy application.
11. Lead the induction process for new students, explaining the qualification route, the study policy, and the firm's expectations clearly from day one.
12. Assist with the administration of Apprenticeships.
13. Work closely with the wider L&D team, getting involved in training related projects.
14. Embrace a variety of tasks and projects, adjusting to the evolving needs of LCP
15. Remain up to date on developments within LCP and externally and be open to new initiatives for the department
This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.
What skills, experience and qualities do you need for this position?
16. Confidence and aptitude to build relationships across the firm with key people, and liaise, advise and consult with them
17. Technical aptitude with good excel skills
18. Able to work effectively in a team but also self-motivated to work autonomously
19. A professional, positive “can do” attitude and ability to take own initiative
20. Well organised, able to follow processes and demonstrate attention to detail in work
21. A willingness to continuously review how our approaches and processes can be developed and improved.
22. Able to identify creative solutions and adopt a flexible approach to problem solving to meet the needs of key stakeholders.
23. Enthusiastic, flexible and resilient; able to cope under pressure and deal with fluctuating workload
24. Excellent communication skills, both verbal and written
25. An interest in how Learning & Development can add value to LCP
What’s in it for you?
Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:
26. Hybrid working (see top of the advert for details)
27. Professional study support (where applicable)
28. Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
For your family:
29. Life assurance
30. Income protection
31. Enhanced maternity/paternity/adoption and shared parental leave
For your health:
32. 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
33. Private medical insurance
34. Discounted gym memberships, critical illness and dental insurance through our flexible benefits
35. Eye care vouchers
36. Cycle to work scheme
37. Digital GP services
For your wealth:
38. Competitive pension scheme
39. Discretionary bonus scheme
40. High street discounts
41. Season ticket loans
For others:
42. Volunteering opportunities
For the environment:
43. Electric vehicle salary sacrifice scheme (qualifying period applies)