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Facilities & support services co-ordinator

Helston
National Trust
Service
Posted: 22 December
Offer description

Summary

**Important notice** In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class business and facilities support? We have just the role for you as a Facilities & Support Services Co-ordinator at Lizard & Penrose.Salary: £26,793 per annumContract: Permanent
Hours/ working pattern: Full-time, 37.5 hours per week

What it's like to work here

National Trust places from Lizard to Penrose range from the dramatic coastal scenery around Lizard Point to the beautiful ancient woodland around the Helford River and beyond to the Gunwalloe valley. Two miles to the north of Lizard Village lies the secluded Kynance Cove, considered one of the most beautiful beaches in the world.

For more information about our property please visit

What you'll be doing

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you’ll have to love variety. As Facilities & Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something. You’ll be responsible for supporting the delivery of an efficient, effective, and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained whilst following procedures and conservation guidelines. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best Please also read the full role profile attached to this advert.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: •You should have worked in a customer-facing or operational support role, ideally within a visitor attraction or property management setting. •Understanding safety legislation and being able to carry out risk assessments is essential for maintaining a safe environment. •You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks. •You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks. •The role involves working closely with colleagues and volunteers, so being a collaborative team player is key. •You must be adaptable and committed to delivering high standards of service across public areas and facilities.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

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