IFGlobal is a fast growing eCommerce fulfilment business with operations across the UK, USA, and Europe. With a new state-of-the-art warehouse at Aviation Park West, we're scaling fast, and we want people who want to grow with us.
We're looking for a B2B Fulfilment Lead to ensure our wholesale and retail orders are accurate, compliant, and delivered on time, while leading and motivating a high-performing warehouse team.
The Role
Owning It
* Ensure all B2B orders meet retailer compliance standards (labelling, barcoding, pallet configuration, EDI, etc.)
* Oversee picking, packing, staging, and dispatch of orders
* Ensure shipping documentation and labels are accurate
* Proactively reduce chargebacks and penalties
* Troubleshoot WMS/ERP and EDI order issues
Succeeding Together
* Plan and allocate workloads to meet delivery SLAs
* Support and train warehouse operatives on compliance procedures
* Lead and motivate teams to maintain accuracy and efficiency
* Enforce warehouse SOPs and compliance checklists
Go Above and Beyond
* Track KPIs and report on compliance performance
* Identify recurring issues and implement improvements
* Lead by example in operational excellence, safety, and organisation
You'll Bring
* Experience in B2B order fulfilment or warehouse operations (3PL or retail distribution preferred)
* Knowledge of retail compliance standards (Amazon Vendor, Tesco, Boots, Asda, etc.)
* Familiarity with WMS, ERP, and EDI systems
* Strong attention to detail and problem-solving skills
* Confident team leadership and people management experience
Desirable: supervisory/managerial experience, reducing chargebacks, forklift/MHE knowledge
Benefits
* Health cash plan
* 20 days holiday + bank holidays (increasing with service)
* Birthday off
* Company social events
* On site parking
If you're ready to own it, succeed together, and go above and beyond, we'd love to hear from you.
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Location
Christchurch, Dorset
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Department
Hurn Warehouse
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Employment Type
Full-Time
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Minimum Experience
Experienced
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Compensation
Up to £30,000 DOE
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