Job overview
The Strategic Performance and Information Service plays a pivotal role offering the following key functions across the organisation:
* Development and facilitation of the trust’s performance assurance frameworks and processes
* Provision of data, performance and productivity metrics and analytical support
* Submission of mandated statutory information to external stakeholders (nationally and regionally)
* Management of our data warehouse to extract data from various Clinical and trust wide systems ensuring reporting structures meet our internal and external reporting requirements
* Use of advanced analytical tools and techniques to transform data into insightful reports, statistics and key performance indicators
As Head of Information and Reporting you will provide a senior leadership role within the Strategic Performance and Information service, responsible for leading the strategic development, design, delivery and continuous improvement of the Trust’s data visualisation strategy, enterprise reporting, and data warehouse infrastructure.
Interviews to be held week commencing 10th November 2025.
Main duties of the job
* Leadership for data with responsibility to develop a high-performing multi-disciplinary team of data visualisation, reporting and warehousing managers
* Lead the development and delivery of a Trust-wide strategy for data visualisation, business reporting, and the enterprise data warehouse.
* Develop, and oversee implementation of Management Information Framework, harnessing the potential of Power BI.
* To be responsible for the management and development a robust infrastructure to support the Trusts regulatory, statutory and mandated reporting requirements (this includes infrastructure for the data warehouse and the business intelligence solution
* To be responsible for ensuring that there is a disaster recovery strategy in place for the data warehouse and related systems. Working closely with IT to ensure that this strategy is tested and reviewed on a regular basis.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Strategic Leadership
* Lead the development and delivery of a Trust-wide strategy for data visualisation, business reporting, and the enterprise data warehouse.
* Develop, and oversee implementation of Management Information Framework, harnessing the potential of Power BI.
* Drive a culture of data driven decision making.
* Provide expert advice and guidance to executive and senior management teams on data reporting, analytics, and information architecture.
* Lead innovation in data presentation, including dashboards, real-time analytics, and mobile-first solutions.
* Lead in the identification and use of advanced statistical techniques that extend the use of data and add value through analysis.
* Represent the service at key senior internal and external meeting in relation to data visualisation, reporting and warehousing requirements.
* Review and approve business cases/investment applications ensuring team resources are fully considered.
* Development of business cases / investment proposals and participate in procurement processes as required. Accountable for the financial envelope associated with any data visualisation / warehouse associated projects. Ensure that appropriate costs are linked with project work streams and that any business cases articulate requirements and clearly demonstrate the need.
* Stay abreast of an industry best practices and new software and techniques that could enhance the Trust’s Data Warehouse ensuring the organisation maximise the opportunities these bring.
* Act as the ISD (Informatics Skills Development) lead for the organisation helping to raise the profile of information; attend the quarterly ISD leads meetings and share learning, support the focus groups where appropriate and advertise the ISD courses internally to promote staff development.
* Identify opportunities to secure additional income and revenue where appropriate within organisational priorities.
Operational Delivery
Lead and manage the teams responsible for:
o Data visualisation system, tools and development.
o Production of statutory, operational and strategic reports.
o Data Warehouse architecture, ETL pipelines and governance
* Ensure data quality, security, and compliance with NHS Data Security and Protection Toolkit, IG policies, and national data standards.
* Ensure delivery of accurate and timely national and internal submissions and reports, supporting regulatory compliance (e.g. NHS England, CQC, ICS reporting).
* To be responsible for the management and development a robust infrastructure to support the Trusts regulatory, statutory and mandated reporting requirements (this includes infrastructure for the data warehouse and the business intelligence solution.
* To be responsible for ensuring that there is a disaster recovery strategy in place for the data warehouse and related systems. Working closely with IT to ensure that this strategy is tested and reviewed on a regular basis
* Lead on the development of business intelligence and analytical toolkits and capabilities to senior managers (corporate and clinical) and clinicians to enable them to view performance, financial, operational and clinical data.
* To be responsible for the management and implementation of Information Standards Notices and to escalate and manage appropriately where deadlines for the implementation of these standards are likely to be missed.·
* To lead the development and implementation of Data Quality tools to support the data quality framework and enable those responsible for data to monitor and comply with standards.
* To lead the development and implementation of a Data Quality Framework which provides the Trust with on-going assurance that all activity and performance related data is timely, accurate, consistent and relevant.
Governance and Assurance
* Lead the development and enforcement of data standards, definitions, and policies, Ensuring all standards of the information systems meet national and local frameworks.
* Ensure compliance with all statutory data and reporting requirements (e.g. NHS England, ICB, CQC) and that all data has been through a robust quality assurance and sign off process prior to submission.
* Oversee audit readiness, business continuity, and risk registers related to data infrastructure and reporting.
Engagement & Collaborative Working
* Build strong relationships and with stakeholder both internally and externally to ensure reporting and data needs are understood and met. This includes managing any conflicts and issues that may occur from the information provided and clearly and concisely explaining the reasons for any information challenges we have.
* Provide leadership and coaching to the data visualisation, reporting and data warehouse teams and influence multi-disciplinary groups to improve data quality and use of intelligence.
* Collaborate with cross function teams to align data management and analytic initiatives.
* To collaborate with peers in other organisations to achieve optimal locality working.
* Represent the organisation at local, regional, and national performance forums as required.
Leadership and People Management
* Leadership for data with responsibility to develop a high-performing multi-disciplinary team of data visualisation, reporting and warehousing managers.
* Line management of Reporting Manager Data Engineering Manager. This includes ensuring staff have regular management supervision, monthly reviews and an annual IPDR.
* Responsible for recruitment and all informal and formal procedures for the team.
* Ensure effective succession planning, professional development, and wellbeing support across the team.
* Promote equality, diversity, and inclusion within all aspects of the function.
* Provide leadership and support in line with our Trust Values and Behavioural framework fostering a just culture and motivating the team to achieve personal objectives in line with the services objectives and Trust’s strategy.
* Foster a culture of continuous improvement, innovation, and excellence within the service.
* Lead on the continued development of the specialist competency skills framework to support the specialist skills within the team, working with the Informatics Skills Network and other organisation so that similar frameworks are embedded in the Northwest.
* Deputise for Associate Director for Strategic Performance / Chief Data Officer as required.
* Manage allocated budget effectively, ensuring value for money and maximising investment.
* Liaise and negotiate with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts.
* As and when required and with training act as an Investigating Officer for casework investigations in the Trust.
Person specification
Experience
Essential criteria
* Substantial experience at a senior level within an informatics function
* Extensive experience in leading Business Intelligence and Data Warehousing teams within a complex organisation, ideally in the NHS or public sector
* Demonstrable leadership skills with the ability to lead by example and motivate teams
* Experience in managing data architecture, ETL, and warehousing in a cloud or hybrid environment.
* Proven experience in delivering large-scale reporting and visualisation programmes.
* Significant experience of planning and managing a number of projects ranging in complexity and value
Desirable criteria
* Proficient in SQL language
Knowledge
Essential criteria
* Knowledge and understanding of NHS standards, definitions and data flows
* Expert knowledge of advanced statistical techniques and modelling
* Expert knowledge of data visualisation tools and techniques
* Understanding of database design and development
Desirable criteria
* Understanding of the development/management of enterprise level relational databases
Skills
Essential criteria
* Strong leadership,negotiation and influencing skills.
* Excellent communication skills (in writing and orally) to different levels and across organisations on complex information issues
* Demonstrates the ability to work within broad policies and consult with peers and senior colleagues when necessary
* Demonstrates trust values and behaviours
* Inclusive leadership style with a passion for developing people
* Strong analytical, problem-solving and decision-making skills.
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.