One of my local government clients is seeking an experienced Homeless & Housing Solutions Officers to join their Housing Services team on a temporary basis. This is a frontline role requiring a strong working knowledge of homelessness legislation, prevention strategies, and customer-focused housing advice. You’ll be joining a proactive and committed team delivering statutory duties under the Homelessness Reduction Act 2017, supporting residents to resolve their housing needs and avoid homelessness wherever possible. Key Responsibilities: * Provide timely and effective housing advice and homelessness prevention support to individuals and families at risk of losing their accommodation. * Manage cases under Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017, including taking homelessness applications and completing Personalised Housing Plans (PHPs). * Conduct housing needs assessments, establish statutory duties, and make legally robust decisions. * Work collaboratively with landlords, support services, and internal departments to deliver prevention and relief outcomes. * Support clients to access temporary and permanent accommodation options, including private rented and supported housing. * Maintain accurate records and ensure compliance with statutory timescales and council policy. * Participate in team meetings and contribute to performance improvement activities. Essential Criteria: * Minimum of 3 years' experience in a Homelessness and Housing Solutions role within a local authority. * Up-to-date working knowledge of homelessness legislation, housing policy, and relevant case law. * Experience drafting s.184 decisions, completing assessments, and managing complex caseloads. * Strong interpersonal skills, able to deal with vulnerable individuals sensitively and professionally. * Excellent organisational skills and the ability to work independently in a high-pressure environment. * Proficient with housing IT systems and case management software. * Willingness and ability to attend the office 1–2 days per week If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd