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Support worker (assistant resident coach)

Luton
Response Personnel
Assistant support worker
Posted: 13 August
Offer description

Social network you want to login/join with:

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Client:

Response Personnel


Location:

Luton, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

200923727c77


Job Views:

6


Posted:

12.08.2025


Expiry Date:

26.09.2025

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Job Description:

37 hrs a week, including approximately 1 in 4 weekends.

Mixed shift patterns: 7am-3pm, 11am-7pm, 9.30am-5.30pm.

Full clean driving license and access to your own vehicle for work purposes required.

Our client is a not-for-profit housing association located in Luton. We are seeking an experienced Support Worker to join their team.


Purpose:

Support Worker


Responsibilities:

* Deliver comprehensive support services to residents.
* Work in a psychologically informed, person-centred manner, coaching residents.
* Collaborate with the Resident Coaching Team to ensure consistent, positive support.
* Assess new residents, develop and implement support and risk management plans.
* Maintain daily records reflecting support provided and resident changes.
* Coordinate with professionals such as social workers, solicitors, translators, police, and education providers.
* Conduct daily coaching sessions.
* Manage your own caseload, organize coaching sessions, attend meetings, make referrals, and provide person-centred support.
* Think creatively to deliver effective support.
* Assist with benefit claims and personal contribution charges.
* Help residents develop independent living skills for successful community integration.
* Participate in reflective practice with the team, especially for residents with complex needs.
* Recognize challenging situations and support colleagues to influence positive resident behaviour.
* Inform residents of their rights and responsibilities, encouraging participation in service improvements.
* Attend networking and partnership meetings for support and ideas from external organisations.
* Follow policies and procedures, including Health and Safety, Fairness, Lone Working, SOVA, and Child Protection, reporting concerns as required.
* Undertake DBS checks every 3 years and update your manager on any changes.


Skills / Experience:

* Experience working with vulnerable people.
* Understanding of social issues like homelessness, well-being, and affordability.
* Psychological insight.
* Knowledge of diversity and equality.
* Empathy and personal resilience.
* Excellent communication skills and trust-building abilities.
* Creative thinking and problem-solving skills.
* Self-motivated and accountable.
* Ability to manage oneself and collaborate effectively.
* Good IT literacy and digital inclusivity.

Response Personnel is an independent company and recruitment expert since 1997, specializing in permanent, temporary, and contract placements across various sectors including Commercial, Industrial, and Engineering.

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