Kingdom Services Group have a great opportunity for a Concierge Security Officer to join our team, working at a supported living site in Felixstowe, IP11 area.
If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!
When: We’re looking to get the right person into the team ASAP!
Hours: On average 60 hours per week, shifts as per site rota. Monday to Saturday 22:00pm - 08:00am.
Salary: £11.44 per hour
What’s in it for you?
* Contributory pension scheme.
* Hastee pay – get an advance on your salary when needed!
* A friendly and supportive team.
* Training, career development & progression opportunities.
* Overtime opportunities.
About the role:
* To communicate and engage effectively with clients and visitors.
* To act as the first point of contact for clients and visitors.
* Collection/distribution of flat keys.
* Signing visitors in/out of the building & ensuring visitor procedures are followed.
* To complete the void register.
* To participate in completing the duty of care register and respond to any concerns relating to this.
* To ensure that the security of clients and the project is maintained by completing hourly patrols and recording appropriately, monitoring CCTV, and completing notes on clients and visitors' movements. CCTV management/operation.
* With basic health and safety knowledge through training, complete visual inspections of the property and make notes to ensure health and safety requirements are maintained, including fire procedures.
* To report any out-of-hours emergency repairs.
* To complete concierge checklists and feedback, and record any relevant information in the communication book and handover to day shift staff.
* Complete incident reports if required.
* Report any significant client issues to on-call staff/supervisor.
About you:
* Excellent communication & customer service skills.
* Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
* Previous experience in a similar role is desirable, but not essential.
* A valid SIA Licence or have applied for one.
* A full five-year checkable employment history.
* Own transport is required.
If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!
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