Cloudbeds is seeking a Customer Support Manager in Salford, England. In this role, you'll lead a team to provide exceptional support to hoteliers, leveraging your hotel operations experience. You will set performance goals, manage escalations, and drive key metrics like CSAT and NPS. The ideal candidate will have over 2 years of team leadership experience and be fluent in English and Spanish. You'll work in a fully remote environment, contributing to a team focused on innovation and customer success.
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